Question 1

School Uniform Information

Accepted Answer

School Uniform logos are a collection service only. We do not offer a postage or delivery service on these items.

Ordering is super easy. Place your order online, If you would like initials please make sure you have selected initials and added them into the notes section.

You can then drop your garments off any time into our lock box that stands by the back gate. The code is 1080. Our address is on your order confirmation e-mail

Please make sure your garments are in a bag with no coat hangers with a note in with your surname and order number. If you have multiple initials please make sure you note which initials are for which size/ colour garments.

Once your garments are embroidered up and ready for collection you will receive a collection e-mail on with instructions on how to arrange collection 😊

Question 2

How much is postage?

Accepted Answer

We currently offer Royal Mail Tracked 24 Hour or Special Delivery ( Guaranteed delivery before 1pm the day after posting -exc Saturdays)
You choose from the drop down menu which is the best  option for you.
We also ship worldwide! If you are outside of the UK simply drop us an e-mail on soasbydesign@gmail.com (soasbydesign@gmail.com)before placing your order with your address details and we will give you all your postage options for you to choose from.

Question 3

How do I care for my garment once it has been printed?

Accepted Answer

Looking after your top with your hard earned achievements on is really easy.

Simply turn inside out and follow the garments own washing instructions. The biggie is please do not tumble dry, or lay the print directly on heat- ie a hot radiator as this will compromise your print. Simply hang up and air dry and put straight back on!

Every garment we print, be it a garment from us or your own garment will also have a small care label printed into the inside on the neck for you to refer back to.

Question 4

How long will my order take?

Accepted Answer

All our designing, printing, pressing and embroidery is all done in house, this is to make sure we can offer the best service and quality we possibly can. Yes I am a bit of a control freak!
 Everything from start to finish on each and every order is done personally, we work very hard to get your orders completed and out to you as soon as we can.

As a rule our standard turnaround times are 5-7 working days from order placed and receiving your garment, to posting your order back out to you. However in busy periods this can be 7-10 working days- sometimes perfection cannot be rushed!

If you would like your order back for a specific date, please just check in with us before placing your order to make sure we can accommodate your request.

You can check in with our Facebook and Instagram pages for updates to shipping times, holidays etc and also have a nosey at other orders we have been busy with it. You my even spot yours!

Shadow of a Saint

Please read through all the FAQ'S to make sure you have all the information and everything you need on your order.